Privacy Policy
Last Updated: 04/22/2024
Effective Date: 04/22/2024
Who we are
Mockbot.co is a trading name of HigherSummit, a software as a service (SaaS) platform that helps students leverage AI to revise and practice assessments. HigherSummit is the data controller responsible for your personal information. If you have any questions about this Privacy Policy, please contact us using the details provided in the “How to contact us” section below.
What information we collect
Personal Information:
We collect the following personal information from students who use our service and supply us with the information:
Your name
Your password
Your email address
Your country of origin
Your year of enrollment
Payment Information:
Your credit card numbers
Your email address
When we collect that information
We collect your personal information when you register for an account on Mockbot.co or when you provide your email address for any other purpose related to our services.
How we store your information
We store your email address securely in our database.
How we use your information
We use your email address to:
Create your user account
Process your payment information
Provide you with invoices and/or order confirmations
Additionally, We ask your consent when you visit the Site so that we can use your Personal Information to:
Communicate with you
To inform you about our services, updates, and promotional materials.
We use your Name to:
Address and greet you within the app
What Personal Information we share with other parties
HigherSummit works with a variety of carefully selected businesses with which we share data in order to help us process it as described in the section “How we process your Personal Information”. These businesses include:
MailerLite: to send you personalized emails. You can read more about how MailerLite uses your Personal Information here: https://www.mailerlite.com/legal/privacy-policy
Stripe which is our payment provider, which allow us to charge users for our Services. It processes all Payment Information. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy/.
Legal basis for using your information
We process your personal information on the basis of your consent and our legitimate interest in providing our services to you, maintaining a secure platform, and improving our services.
Who we share this information with
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your personal information with our service providers who help us with the operation of our platform and communication services, but only to the extent necessary to perform their services for us.
How long we keep that information
We retain your personal information for as long as your account remains active or as needed to provide you with our services. We may also retain your information for a longer period as required by law or to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your rights under GDPR
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal information
Rectify incorrect or incomplete information
Erase your personal information
Restrict the processing of your information
Object to the processing of your information
Data portability
To exercise any of these rights, please contact us using the details provided in the “How to contact us” section below.
How to access your information
You can access your personal information by contacting us using the details provided in the “How to contact us” section below.
Cookies
We do not use any cookies on our platform.
Who we share information with
As mentioned earlier, we do not share your personal information with third parties for their marketing purposes. We may share your information with our service providers who help us operate our platform and communication services, as well as with law enforcement or other authorities if required by law.
How to contact us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
HigherSummit
The Wish, 7 Upton Park, Slough SL1 2DA
Email: support@highersummit.com
How to complain to the ICO
If you believe that we have not handled your personal information in accordance with the GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For more information on how to do this, please visit their website at https://ico.org.uk
